End User License Agreement

EULA v1.0 · effective July 2026 · mirrors the in-app click-through

This End User License Agreement (this "Agreement") is a contract between you and netmap ("we", "us"), the maker of the netmap desktop application and the netmap.show services (together with its documentation, the "Software").

By clicking Accept, or by installing or using the Software, you agree to this Agreement. If you do not agree, click Decline and do not use the Software.

01Your license

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the Software for your own work, on the number of devices your plan allows, while your license or subscription is in good standing. The Software is licensed to you, not sold.

02Plans, trials, demos, and betas

Free demo and trial modes are provided for evaluation. Their exports carry a visible watermark; that watermark is part of the license and may not be removed or bypassed. Beta builds are pre-release software: they are provided for testing, may stop working, and may be less stable than release builds. Features and plan limits are enforced by license entitlements delivered from our license server; what your plan includes is described at netmap.show/pricing.

03What you may not do

You may not, and may not help or allow anyone else to:

• (a) copy (except reasonable backups), distribute, sell, rent, lease, sublicense, or host the Software for others;
• (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent a law expressly permits it despite this limit;
• (c) circumvent, disable, or tamper with license checks, activation, plan limits, export watermarks, or any other technical protection in the Software, or use a license key you are not authorized to use;
• (d) modify the Software or create derivative works of it;
• (e) remove or alter any proprietary notices in the Software; or
• (f) use the Software to build a competing product, or publish benchmarks of the Software without our written permission.

04Your shows and your data

The show files, paperwork, equipment libraries, and other content you create with the Software are yours. They are stored locally on your computer unless you choose to publish or share them. You are responsible for backing up your own data.

05Telemetry and privacy

The Software sends limited technical telemetry so we can fix bugs and improve the product: crash reports (an error trace, app version, platform, and install id; never your show contents) and, if enabled, the gear definitions you build for the community library (never your shows, IP schemes, or images). Both can be turned off in Settings, Privacy. Feedback you send from the app includes the context shown in the feedback dialog. Our full privacy policy is at netmap.show/privacy and is part of this Agreement.

06Online services and accounts

Some features (activation, cloud export, publish to web, the community library, update checks) depend on our online services. You are responsible for keeping your license key and account credentials confidential. We may change, suspend, or retire online services; core offline features of a paid license will keep working during your paid term.

07Updates

We may provide updates that change or remove features. Updates may be covered by a newer version of this Agreement; if so, the Software will show it to you and ask you to accept before continuing.

08Ownership

The Software, including its design, code, and branding, is owned by us and is protected by copyright and other laws. We reserve all rights not expressly granted in this Agreement.

09Your paperwork is your responsibility

The Software helps you produce network paperwork, but it does not replace your professional judgment. You are responsible for verifying every schedule, address, port map, label, weight, and power figure before you rely on it in a production environment. The Software is not a safety device and its output is not engineering advice.

10Feedback

If you send us feedback, suggestions, or ideas about the Software, we may use them without restriction or obligation to you.

11Termination

This Agreement is effective until it ends. It ends automatically if you breach it, and you may end it at any time by deleting the Software. When it ends, your license stops and you must stop using the Software. Sections 4 and 8 through 15 survive. Lapsed subscriptions fall back to the demo feature set rather than terminating this Agreement.

12No warranty

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THE SOFTWARE WILL BE ERROR FREE OR UNINTERRUPTED. SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS, SO SOME MAY NOT APPLY TO YOU.

13Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR SHOW DOWNTIME, ARISING FROM OR RELATED TO THE SOFTWARE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SOFTWARE IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR 50 US DOLLARS IF YOU PAID NOTHING.

14Governing law

This Agreement is governed by the laws of the State of Tennessee, USA, without regard to its conflict of law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Tennessee, and you consent to their jurisdiction.

15General

This Agreement (plus the privacy policy and the terms at netmap.show/terms) is the entire agreement about the Software. If any part is found unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. You may not assign this Agreement without our consent; we may assign it as part of a sale or reorganization.

Questions about this Agreement: [email protected]